Cases of Success

Project name: Outsourcing of Engineering LL (Regulatory Project)

Brief scope:

• Outsourcing for engineering services (network design and implementation).
• Supplier management services and internal staff to install links and equipment to support telecommunications services.
• Technical field services for equipment installation, provider supervision, service testing and activation.

Project start date: November / 2012;

Duration: 4 years;

Project name: Outsourcing for Operation and Engineering;

Brief scope:

• Outsourcing of resources for network operation services, systems support, call management, monitoring of Telecom and IT environments.
• Technical field services for testing services, network performance and activations.
• Technical support for engineering teams and corporate customers;

Project start date: September / 2016;

Duration: 3 years;

Project name: Outsourcing NOC;

Brief scope:

• Management and engineering services for Network O&M;
• Technical support services for activation of CPE and Services;
• N2 technical support for field and Customer teams;

Project start date: July / 2018;

Duration: 2 years;

Project name: Network Process Auditing Services;

Brief scope:

• Outsourcing for activity audit services, operation processes, audit of SLA calculations and reports and network maintenance procedures;

Project start date: September / 2016;

Duration: 6 months;

Project name: Consulting for support processes and network operation;

Brief scope:

• Outsourcing to audit services and support activities, operating processes, technical performance, hand over activities of third-party providers, communication plan, audit of calculations and SLA reports;

Project start date: November / 2019;

Duration: 9 months;

Project name: Network and external plant inspection services;

Brief scope:

• Outsourcing for inspection services for works and building networks;
• Support for physical progress reports and documentation;
• Project control.

Project start date: January / 2019;

Duration: 2 years;

Project name: Operating Environment Project and Facilities

Brief scope:

• Elaboration of electrical and structured cabling project;
• Execution and management of civil, electrical and data cabling works.

Project start date: February / 2018;

Duration: 6 months;